AI Ops for Mortgage
An AI Workforce for Mortgage. Reviewed by Experts.
Digital employees do the initial work; expert humans — yours or ours — review to ensure quality. Quality and speed, together.
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Faster Than In-House Teams
%
First-Pass Accuracy
%
Lower Cost
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Doc Types Automated
What We Do
Hire the Work, Not the Headcount. Every Step of the Loan Lifecycle.
Mortna’s digital employees handle the repetitive, high-volume operations work — capture, extraction, calculation, review prep — across 11 departments. Our human experts apply judgment and sign off where the rules demand it. Faster turnaround, higher accuracy, and lower cost than traditional outsourcing, with a full audit trail on every action.
For Investors
AI-powered property valuation and analytics — sales comps, rental yield, DSCR analysis, market intelligence, and due diligence reports. Independent data you can act on. See Investor Products →
How We Do It
The Digital Employee Does the Work. A Named Human Decides. You Get the Outcome.
We use proprietary AI to make our operations teams faster and more accurate than any traditional outsourcer. You never manage the technology, but you see everything — a live findings portal, per-loan audit trails, and monthly defect trending. Zero systems for your team to run; full transparency for your auditors.
AI-Assisted Reviewers
Every team member works with AI trained on GSE, FHA, VA, and USDA guidelines and 600+ document schemas. It cites the guideline on every finding — because in this business, an answer without a citation is a guess.
Document Intelligence
Our AI classifies, extracts, and stacks 600+ mortgage document types automatically. Your files arrive organized, labeled, and ready for review.
Your Systems, Connected
We connect with Encompass, Empower, Calyx Path, MeridianLink, and custom systems via API. Loan files flow in, findings flow back.
Why Mortna
Not a BPO. Not a Software Vendor. A Digital Workforce.
Digital Employees, Not Seats
Hire a pre-trained workflow, not a headcount. Each digital employee ships with an industry-leading, CFPB-aligned process — not a raw API.
Quality and Speed Together
The digital employee does the initial work in minutes; a human expert — yours or ours — reviews the output and owns the decision. You never trade one for the other.
Half the Cost
AI handles the volume; expert humans handle the judgment. You pay for results, not seats, and the cost is variable — a slow month does not carry a fixed team.
Live in Days
Pre-trained on US mortgage operations. Managed by our team from day one, or deployed in your environment. No months-long implementation.
Also Available
Beyond Loan Quality
EPD (early-payment-default) reviews and repurchase/rebuttal-defense support. When an investor issues a repurchase demand, our team builds the rebuttal file — guideline citations included. Contact us →
Prove It on Your Own Files.
Send us 50 loan files. We run them through our team and deliver a full findings report. Free, no commitment. If the results speak for themselves, we talk next steps.